The expanding universe of services 

The more specialized, layered, mobile, distributed, and connected society (individuals and organizations) becomes, and greater its opportunity costs, and income levels, the greater its dependence on services. 

We need services not just for more kinds of goods we buy and sell, but also for the services. Then we have services that make possible services. And services that make those services possible. So, for every bit of change in society, there is new potential for services, both, on the demand and supply side. 

Micro services add to this growth and expansion, because they’re formalizing the idea of making services more modular, composable, and more thing-like and object-oriented.

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TL;DR I can audit the design of a service to prevent or predict systemic failure, using a proprietary method called 16F I make intractable problems, tractable by reframing them. I then design solutions that won't create problems elsewhere, now or in the future. The solutions are in the form of services. I focus on system-level structures that give meaning and purpose to the design of lower-level constructs such as processes, interfaces, and interactions. I've spent the last 10 years obsessed with the questions: What are services? Why do they fail? Why do they exist? I'm now writing a book. Design is my dogma. Curiosity is my doctrine. Industrial engineering is my discipline. @mxiqbal

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