Category: theory

Services as a set of promises

Every service is a set of promises for a job to be done. Each promise covers motivations, expectations, arrangements and agreements. The motivations and expectations are from people and things. The agreements are between people and the arrangements between things. Together the promises set up the performances and affordances that fulfill needs as and when […]

O Service Why Art Thou?

Because people own things. Some things they own, some others they don’t. Some people own things other people won’t. Thus the economy of sharing, The melodramatic pairing, of Supply and demand. Their need to have and their need to be, Makes things have affinity and attraction, For things that bring action and traction, Performance in […]